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Costs Department Process Project

Background

A practice area where there was sufficient volume and size to gain efficiencies from economies of scale through slicker processes.


Project Summary

  • Studying the key drivers within the technical area through detailed interview of staff at all levels
  • Interrogation to determine current processes
  • Creation of maps
  • Analysis and refinement/improvement of process
  • Liaising with IT developer who wrote the software
  • Testing and liaising with Costs fee earner staff to ensure that what was delivered was fit for purpose
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