Client Care Letter & ToBs Review

In mid-2019 the SRA announced that in its opinion most Client Care Letters were far too complex and confused clients. In the SRA’s opinion, a lot of that could be put into the Terms of Business (ToBs). They gave guidance on what a Client Care Letter or Letter of Engagement should look like.

Whilst you are completely competent to draft these letters yourselves, we know from experience that this takes time and concentration. Sometimes you would prefer to get someone else to do this to allow you to get on with all the other tasks filling up your In Tray. Or you may find it easier to review a draft from someone else than create the draft in the first pace.

We can help. We can carry out a remote review of your current Client Care Letter and Terms of Business and supply you with a suggested revision with tracked changes. It can never be completely definitive because we will never know all of your circumstances and in any event the documents will need to be adjusted to the circumstances of each matter to which they relate.

This is a project with a one-off charge payable up front.

What we will do

A remote review of your current Client Care Letter and Terms of Business and supply you with a suggested revised version with tracked changes. The review will be based on the documents and information that you send us by email.

All work is carried out remotely. Unless by separate arrangement.

Our Charges

£200 + VAT

(If you require us to revise more than one Client Care Letter an additional charge of £75 + VAT will be charged for each additional letter.)

"We at Spires Legal wholeheartedly recommend Ingemar and his team at Hunnings Consultancy Ltd. Ingemar has supported us throughout our journey from new start up to established firm. It is refreshing to have a consultant that takes the time to understand your business and its priorities, stands by your side as it develops and is flexible in approach as your needs change.
The feedback we have from our team, and which we regularly hear from others is that Ingemar is an insightful and knowledgeable trainer who is comprehensive yet engaging in his approach. Still unsure? Five minutes on the phone with Ingemar and you will be sold on how much value he can add to your business!"

Arj Arul - Director at Spires Legal

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Business Support for Law Firms

We will get back to you within 24 hours. For more information and to discuss how our service can work for you;
Call: 07887 524 507 
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Send us an email:
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Quality services, in a timely & efficient manner for a reasonable fee. Assisting clients since 2014 as their Trusted Advisers on matters relating to the running of their Business.