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TESTIMONIALS

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Semina Koutiva – Cofounding Equity Partner at S & S Legis LLP

Superb training! Easy to follow and tailor made to our law firm. Would highly recommend Ingemar.
Thank you!

Harry Thomas – principal at Align Mediation

“You did a great job – great style and tone yet always professional, I can tell you are used to dealing with clients face to face. You had moved both parties from their positions to their interests which is the most important thing to do in my opinion to give yourself the best chance of reaching a settlement at the end of the day. First sessions were very good and you went on to explore very thoroughly in the second sessions. Great use of normalising and you showed confidence to subtly suggest issues that the parties were alluding to yet not explicitly saying – well done. Great questioning and body language also throughout as well as clear demonstration of actively listening. It was a strong performance, well done.”

Alexandra Tribe – owner at Expatriate Law (London & Dubai)

“Ingemar was hugely helpful in launching and implementing the new Case Management System for our firm. His exceptional knowledge about the workings of the system allowed us all to have thorough and full training, which made for a smooth transition. We are all grateful for the significant work he has put in.”

Kathryn Cheeseman – Practice Manager at Jury O’Shea LLP

“Thank you for all the work you have done, you have been such a massive help with helping us use our Case Management System better and have completely changed and simplified billing.”

Sarb Sehmi – Director at Shepherds Solicitors

“Thank you to Ingemar for providing us, at Shepherds Solicitors, with training over the last couple of days! We appreciate the training and all of the extra advice that came with it, we look forward to having you back for further training.”

Mark May – Director at Magma IT

“Ingemar assisted me with the reconfiguration and implementation of the Proclaim Practice Management System by Eclipse. I found his help with regard to the planning and managing of this project invaluable. He had a good eye for the structural requirements and was able to redesign where necessary the system to work well with the firm. Not only was he great on the higher level strategic design, but also with the detail. Above all he was reliable and delivered as requested. He got on well with my staff and other staff in the firm, making sure the project moved through smoothly. I was also able to call on him to deliver training and liaise with other sectors of the firm to investigate what was needed, then design, test and deliver. We had a very successful big bang roll-out over the 8 practice areas and 3 sites. I would recommend Ingemar to anyone wanting assistance with a Case/Practice Management System or process analysis work.”

Chris Marden – Director at Keystone Legal Benefits Ltd

“I worked closely with Ingemar when we were developing our new After The Event (ATE) insurance products for the new commercial environment at a time when he was looking for appropriate products for his firm’s Personal Injury claims business. I found him knowledgeable, insightful and decisive with a positive attitude to make things work. He had a good grasp of the ATE market and not only knew what he wanted but understood what our needs were too. When the product was finalised he was keen to automate where possible the agreed process and produced an exemplary analysis of the product’s key points and triggers and how this would need to be integrated into his firm’s case management system to ensure we were informed promptly and efficiently at key stages in the claim process as required under the policy. Six months post implementation, the firm passed their first audit with flying colours; clearly demonstrating that the integration process and staff training had been very successful. From my experience of working with Ingemar, I would expect any organisation to substantially benefit from his input.”

 Richard Wyatt – Head of Finance at Greenwoods Solicitors

“Commitment, enthusiasm, understanding the legal market and a never ending commitment to the project.  Ingemar is always on the case and produces genuine solutions to the problem at hand.  I would recommend Ingemar if you want the job to be done on budget, on time and to the spec. agreed.”

KT – Manager in a Legal Practice

“Having known Ingemar professionally for many years, I felt comfortable approaching him to discuss a change in role that I wanted to explore with my managers. The new role was not only something very different for me, but also for the company. During the coaching, Ingemar helped me to put together a business plan which would ensure that the benefits to all parties could be seen. I’m very pleased to say that the plan has been approved and I am very much looking forward to working with Ingemar in the future, as the role will almost certainly require me to call on him in the future, as I see challenges ahead concerning strategy, planning, management and systems.”

David Boobyer – Partner Tollers Solicitors

“I worked closely with Ingemar for many years in our roles managing the Personal Injury Team at Tollers. Ingemar is a driven and dedicated person who is extremely detailed and methodical. He ‘is’ rather than ‘does’ process and project management, always ready to get to grips with the problem and to explore the route to outcome. Ingemar will also be there to see things through to the conclusion and apply checks and balances to ensure the fix sticks. Ingemar is excellent at CMS implementation. I have no hesitation in highly recommending him.”

Roger Reed – Lawyer at Tollers Solicitors

“I worked with Ingemar for many years and have the greatest respect for him as a mentor, manager and friend. Throughout the time we worked together he identified areas where efficiency could be maximised and adapted the processes that the department implemented in readiness for the monumental changes that affected the legal industry. He is perceptive, has an analytical mind, keeps a cool head under pressure and approaches challenges with enthusiasm and good humour. If you need someone to guide your way around the project management triangle I can strongly recommend putting Ingemar at the helm.”

 

 

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